Frequently Asked Questions


Where is parking for blue badge holders?

The Blue Badge Scheme is an important service for people with severe mobility problems that enables badge holders to park close to where they need to go. The scheme operates throughout the UK, and is administered by local authorities who deal with applications and issue badges.

Blue Badge holders are entitled to up to 60 minutes free parking within the Drop & Go area upon production of their Blue Badge and car parking ticket prior to exit at the customer services desk located within the Meet & Greet cabin now situated within the Drop & Go area. Normal charges apply if the 60 minutes is exceeded.


How can I change my car parking booking?

Your car parking booking can be changed through the details on your confirmation email, or on your online account.  Please have the booking reference from your original booking available if possible as this helps to track your order.


Are red routes in operation at this Airport?

Yes red routes are in operation around the airport site in order to maintain the safety of our passengers, visitors and staff.  Drivers are prohibited to stop, unload or park on the red routes, which are clearly marked around the airport roads via signage and double red road markings. A vehicle monitoring and enforcement operation is in place, with an enforcement charge of £100.


Where can I park my car?

We have a choice of car parks to suit your budget and travel plans -see car parking map.

For dropping-off passengers, use the 'Drop & Go' area immediately outside the terminal.  This costs £1 for up to 10 minutes.  Alternatively you can park for 15 minutes free in Long Stay 1, a short walk or bus ride from the terminal buildings.

For picking up passengers, use Short/Medium Stay 1, 2 or 3.  These are located conveniently near the arrivals area and offer an option for slightly longer-term parking. If you are travelling on business for a few days, we would recommend parking in Short/Medium Stay 1, 2 or 3.  This car park can be pre-booked online or by phone, or alternatively you can just turn up and park.

We also offer a Premium Meet & Greet service, where you can drop-off your car with our dedicated team.  The vehicle is then stored securely until your return date, when it will be waiting for you when you step off your flight.

If you are travelling on holiday or for a longer period, the best value options are our long-stay surface car parks.  These are located a little further from the terminal, but are still within an easy walk.  A shuttle bus also links these car parks with the terminal.

Off-site car parks offer another option, but these are located a considerable distance away from the Airport, requiring a shuttle bus transfer - not a great prospect when you are tired and have just stepped off a flight!


Where can I park my motorbike?

There is a dedicated parking area for motorbikes within Short and Medium Stay Car Park 3.

The car park is signposted on our access roads, then the motorbike area is situated on your left as you enter the car park.


Can I cancel or amend my booking?

You cannot cancel or amend your Express Lane booking but the voucher is valid for single use entry at any time up to 6 months from the purchase date.


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